Top 10 Frequently Asked Questions About Sun World Ha Nam
As a brand-new entertainment destination in the southern gateway of Hanoi, Sun World Ha Nam is quickly becoming a top weekend and holiday spot for families and groups of young travelers. With a well-organized layout, modern water attractions, and cultural flair, the park offers a refreshing experience in a setting that feels both familiar and exciting.
Here are 10 frequently asked questions to help visitors prepare for their trip to Sun World Ha Nam.
1. What attractions and zones are available inside Sun World Ha Nam?
Sun World Ha Nam currently features six themed zones, offering a total of 14 world-class water attractions. All rides are designed by ProSlide—a global leader in water ride engineering—ensuring thrilling yet safe experiences for guests of all ages. Each zone is thoughtfully arranged according to age range and thrill level, allowing visitors to choose the experiences that suit them best.
2. Where can I buy tickets, and what is the cancellation policy?
Tickets can be purchased on the official Sun World website at https://booking.sunworld.vn. Online booking allows visitors to select their preferred date and avoid sold-out days during peak times. Please note that according to the current policy, all tickets are non-refundable and non-changeable after purchase, so be sure to check all details before confirming payment.
3. Can I bring food, drinks, or pets into the park?
To maintain hygiene, safety, and service quality, outside food, beverages, and pets are not allowed in the park. Instead, visitors can enjoy a wide selection of dining options at on-site restaurants, with menus tailored to diverse tastes.
4. What’s the best way to get to Sun World Ha Nam?
The park is located less than 50 kilometers from central Hanoi. Thanks to excellent transport links, guests can travel by train (Phu Ly Station), intercity bus, limousine service, or personal vehicle. The average travel time is just about one hour, making it perfect for day trips or weekend getaways.
5. Are there restaurants inside the park, and can I reserve a table?
Yes, the park houses two main restaurants: Dong Ngu and Dao Thuc, with a combined capacity of over 600 guests. Designed with inspiration from traditional water puppet villages, these venues offer a unique blend of cultural aesthetics and modern cuisine. Menus feature a range of Vietnamese, Asian, and European dishes, as well as beverages. Guests can call the customer service hotline at 08188.33.313 to reserve a table during peak hours.
6. Are there any current promotions or ticket discounts?
Promotions are updated regularly, especially during public holidays, Tet, and special events. To stay informed about discounted ticket prices and attractive combo packages, visitors should follow Sun World Ha Nam’s official communication channels or call the customer hotline for details.
7. Can I buy or rent swimwear and accessories at the park?
The park has a convenient store that sells swimwear and related accessories. However, there is currently no rental service for swimwear, so guests should either bring their own or purchase items on-site as needed.
8. Are there age or health restrictions for the rides?
Some attractions have specific height, weight, or health-related restrictions. Visitors with pre-existing conditions such as heart disease, high blood pressure, respiratory issues, or joint problems, as well as those undergoing medical treatment, are advised to consider carefully before participating. Each zone has clear signage and staff on hand to assist. By purchasing tickets and joining the games, guests confirm they meet health requirements and accept personal responsibility for any associated risks.
9. Does the park offer locker or storage services?
Yes, all zones are equipped with secure storage lockers and staff assistance. Guests are encouraged to store valuables safely before enjoying the attractions to avoid loss or damage.
10. What should I do if I lose a personal item at the park?
In case of lost belongings, please contact the nearest park staff member or call 08188.33.313 immediately. The park has a dedicated team to handle such cases and will do their best to support the retrieval of your items.
After a fun-filled day at Sun World Ha Nam, choosing the right place to rest is key to completing your journey. Located in the heart of Phu Ly City, Tien Loc Palace Hotel is a perfect choice. With 19 floors and over 200 international-standard rooms, the hotel offers a peaceful atmosphere, complete amenities, and professional service. Especially convenient thanks to its close proximity to the park, Tien Loc Palace is like a “second home”—a trusted sanctuary for travelers discovering Ha Nam.
Here are 10 frequently asked questions to help visitors prepare for their trip to Sun World Ha Nam.
1. What attractions and zones are available inside Sun World Ha Nam?
Sun World Ha Nam currently features six themed zones, offering a total of 14 world-class water attractions. All rides are designed by ProSlide—a global leader in water ride engineering—ensuring thrilling yet safe experiences for guests of all ages. Each zone is thoughtfully arranged according to age range and thrill level, allowing visitors to choose the experiences that suit them best.
2. Where can I buy tickets, and what is the cancellation policy?
Tickets can be purchased on the official Sun World website at https://booking.sunworld.vn. Online booking allows visitors to select their preferred date and avoid sold-out days during peak times. Please note that according to the current policy, all tickets are non-refundable and non-changeable after purchase, so be sure to check all details before confirming payment.
3. Can I bring food, drinks, or pets into the park?
To maintain hygiene, safety, and service quality, outside food, beverages, and pets are not allowed in the park. Instead, visitors can enjoy a wide selection of dining options at on-site restaurants, with menus tailored to diverse tastes.
4. What’s the best way to get to Sun World Ha Nam?
The park is located less than 50 kilometers from central Hanoi. Thanks to excellent transport links, guests can travel by train (Phu Ly Station), intercity bus, limousine service, or personal vehicle. The average travel time is just about one hour, making it perfect for day trips or weekend getaways.
5. Are there restaurants inside the park, and can I reserve a table?
Yes, the park houses two main restaurants: Dong Ngu and Dao Thuc, with a combined capacity of over 600 guests. Designed with inspiration from traditional water puppet villages, these venues offer a unique blend of cultural aesthetics and modern cuisine. Menus feature a range of Vietnamese, Asian, and European dishes, as well as beverages. Guests can call the customer service hotline at 08188.33.313 to reserve a table during peak hours.
6. Are there any current promotions or ticket discounts?
Promotions are updated regularly, especially during public holidays, Tet, and special events. To stay informed about discounted ticket prices and attractive combo packages, visitors should follow Sun World Ha Nam’s official communication channels or call the customer hotline for details.
7. Can I buy or rent swimwear and accessories at the park?
The park has a convenient store that sells swimwear and related accessories. However, there is currently no rental service for swimwear, so guests should either bring their own or purchase items on-site as needed.
8. Are there age or health restrictions for the rides?
Some attractions have specific height, weight, or health-related restrictions. Visitors with pre-existing conditions such as heart disease, high blood pressure, respiratory issues, or joint problems, as well as those undergoing medical treatment, are advised to consider carefully before participating. Each zone has clear signage and staff on hand to assist. By purchasing tickets and joining the games, guests confirm they meet health requirements and accept personal responsibility for any associated risks.
9. Does the park offer locker or storage services?
Yes, all zones are equipped with secure storage lockers and staff assistance. Guests are encouraged to store valuables safely before enjoying the attractions to avoid loss or damage.
10. What should I do if I lose a personal item at the park?
In case of lost belongings, please contact the nearest park staff member or call 08188.33.313 immediately. The park has a dedicated team to handle such cases and will do their best to support the retrieval of your items.
After a fun-filled day at Sun World Ha Nam, choosing the right place to rest is key to completing your journey. Located in the heart of Phu Ly City, Tien Loc Palace Hotel is a perfect choice. With 19 floors and over 200 international-standard rooms, the hotel offers a peaceful atmosphere, complete amenities, and professional service. Especially convenient thanks to its close proximity to the park, Tien Loc Palace is like a “second home”—a trusted sanctuary for travelers discovering Ha Nam.
